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4.6 / 5
  • 1262Reviews
  • 10 / 10Recommend
  • 9.29 / 10 TrustScore

Magnus H

Verified Buyer

May 17, 2019

Got exactly what i ordered :) And you handled my package well considering you were moving warehouse at the same time.

Paul J

Verified Buyer

May 17, 2019

It’s been 3 weeks already and still haven’t received the order. Quicker to order directly from Japan!

Richard R

Verified Buyer

May 16, 2019

Almost got everything I ordered in the box... Missing one bamboo tribute . Bummer

Gael R

Verified Buyer

May 16, 2019

I loved my purchase

Rowan H

Verified Buyer

May 16, 2019

Great customer service

Riley C

Verified Buyer

May 16, 2019

Still have yet to receive purchased item.

Amber O

Verified Buyer

May 15, 2019

The product was as expected and pricing was acceptable. Shipping didn’t go as planned though but a partial refund was given.

Josh H

Verified Buyer

May 15, 2019

One of my kendamas came with sticky gel stuff all over the ball and the spike is almost half the size it looked in the online picture. Loyal customer but disappointed with this quality

Drew B

Verified Buyer

May 15, 2019

had to wait a few extra days but the awesome customer service took care of the issues and the shipping was a day faster then expected!

Kaj S

Verified Buyer

May 15, 2019

Nice

Keith N

Verified Buyer

May 15, 2019

Thank you for sending my ozora first class when you had back up orders it really shows the commitment that you guys have to making this community as awesome as it is! -oshajarro

Jack L

Verified Buyer

May 14, 2019

KUSA is hands down my fav place to spend money. If I had more I would spend more. Not just cuz of the rad products, but cuz they always take care of my orders, provide best customer service, and support the community. Support your local KUSA!

Cortney P

Verified Buyer

May 14, 2019

We still haven’t received our Kendama. Horrible.

Response from Kendama USA

May 15, 2019

Thanks for your honest review. Apologies for the delay in shipping, we assure you its not typical of our service. We've refunded your shipping for the inconvenience. Let us know if there is anything else we can do.

Dane L

Verified Buyer

May 14, 2019

Didnt have my product in stock even after my purchase had been confirmed. Offered a 30% discount code and should be sending a replacement.

Rohan J

Verified Buyer

May 14, 2019

I can always get the best service from kendama usa. They are out of this world friendly and professional. I will HIGHLY recommend them for anyone

Michael W

Verified Buyer

May 14, 2019

I am yet to receive my mystery box purchase but I remain excited

Andreas F

Verified Buyer

May 14, 2019

Awesome products like always

Luis T

Verified Buyer

May 14, 2019

My order came in so fast, highly recommend that you buy kendamas from KendamaUSA.

Zac D

Verified Buyer

May 14, 2019

Paid for quicker shipping. Still been over a week and package hasn’t even been moved yet. Contacted to try and cancel and been waiting days for a response.

nathan s

Verified Buyer

May 14, 2019

The website and ordering my product was perfectly fine and all worked out. I ordered my kendama almost two weeks from now and has still not came. I was confused when it said 1-5 day shipping on your website, yet it still hasn’t arrived. If you could get back to me about when it is coming or if it is, that would be great. Thanks