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4.5 / 5
  • 520Reviews
  • 9 / 10Recommend
  • 9.09 / 10 TrustScore

Pam

Verified Buyer

Jul 03, 2020

We have been pleased with every step of the student loan process. Dealing with your company over the past year has not been too much of a hardship. Your people have answered all our questions on a timely basis, always polite when we call. When my son needed to make some changes during the year, you were worked with him & we appreciate it. Thank you! Pam Mundt (co-signer) Luke Mundt (student @ Drexel Univ in Philadelphia)

Alison

Verified Buyer

Jul 02, 2020

Great customer service that is easy to get in touch with and very happy to answer any and all questions I had. They are a company that genuinely wants to help you secure a loan for school! I used them for a loan for a post-graduate program and have been very pleased!

Christopher

Verified Buyer

Jul 02, 2020

I went with EDvestinU primarily for the low interest rate—it was one of the most competitive I had ever seen and I couldn't pass it up. The account manager at my previous loan servicer tried to get me to stay but knew they couldn't match what EDvestinU was offering. For the application process I was surprised that two personal references (not to be confused with co-signers) were required, I have never seen that before on a refinance application. Both references though were never contacted, my guess is that their contact info is stored in case I skip town and need to be located (I don't plan on doing this by the way). This was not my first student loan refinance, so I knew the process going into it and the different documents that were required. EDvestinU does a good job notifying you what documents still are needed to complete the process. My only complaint was the time the disbursement took, I wish there had been a little more communication to update me on those steps. However when I called in I spoke with Emily and she was able to very quickly look into it and let me know the expected timing for it, along with a few other questions I had. It was great customer service. The online servicer platform looks to be user friendly, I was able to easily register, have an overview of my loan details, and set up autopay. I definitely recommend EDvestinU.

Gian

Verified Buyer

Jul 02, 2020

Very good experience

Gabrielle

Verified Buyer

Jul 02, 2020

good experience

Karlyce

Verified Buyer

Jul 02, 2020

My experience with edvestinu was wonderful. Staff was available to answer my questions or help me with the application process. I would highly recommend edvestinu/gsmr for prospective college students. I feel very confident with this program and the excellent staff that work there.

anthony

Verified Buyer

Jul 02, 2020

EDvestinU was professional in all interactions. The end to end process took a bit longer than desired but ultimately achieved the objectives we were looking for.

Juan

Verified Buyer

Jul 02, 2020

Great service!

Trischia

Verified Buyer

Jul 02, 2020

The process is simple and easy. The representatives are friendly, patient, and understanding. You could not ask for a better company to work with.

Ronald

Verified Buyer

Jul 02, 2020

Although the rates are fair and the workers are friendly and efficient, the online process was extremely annoying, because we kept sending in documents that were clear, but were told we had to send them again. Also, my daughter had to apply twice because you messed up her first application.

Marissa

Verified Buyer

Jul 02, 2020

Wonderful process where th awesome customer care!!

Suzy

Verified Buyer

Jul 02, 2020

Great ! Thank you

Paul

Verified Buyer

Jul 02, 2020

Easy least lemon squezzy.

Emily

Verified Buyer

Jul 02, 2020

Every time I call EDvestinU, the representatives are always so kind and give me a direct and concise answer. I know I can trust EDvestinU, and that is something so rare to find in a loan company. The application process is always so quick and easy and I deeply appreciate the reasonable interest rate I recieve. The kindness and low interest rate are the top reasons I come back to EDvestinU to help me to pay for school. Thank you for being such a trusting company.

Nederria

Verified Buyer

Jul 02, 2020

Long but simplified. Much easier than in the past.

Abigail

Verified Buyer

Jul 01, 2020

The transition has been seamless and it’s been very easy to navigate.

Pete

Verified Buyer

Jul 01, 2020

It wasn’t that easy to apply and the login link I was sent was to an old landing page but that might have be the fault of Credible and not EDvestinU. I did like the dashboard where as a parent I could see my acct and both daughters accounts

Patrick

Verified Buyer

Jul 01, 2020

Overall the experience was satisfactory. It took us longer than normal to get the loan approval due to unique circumstances with the way my co-borrower receives income which is understandable. The only downside was the lack of coordination between the front office representatives and the back end credit decision makers as we would submit documents but would only know if they were correct once the back office said so. Everyone was very friendly and helpful though!

Jessica

Verified Buyer

Jul 01, 2020

I recently decided to refinance my private student loans through EdVestinu. They had great rates and seem like a very customer friendly company. I took one star off because I submitted my application right when they were changing their online application portal which delayed me a little bit but other than that I had no issues. Every time I called with questions they were super friendly and helpful.

Huimei

Verified Buyer

Jul 01, 2020

My experience with EdvestinU was great. The steps to complete the student loan was straight forward. It did not take a lot of for me to complete to application. Representatives were efficient when I have question.