Accesa Labs
Health & Medical
4.8 From 1 to 5
1840 Reviews
Overall Ratings
5 Stars
1621
4 Stars
165
3 Stars
32
2 Stars
8
1 Star
14
  • 1840 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Feb 26, 2017
Reports should be same day and discount for regular patients
Feb 26, 2017
The follow up call was nice touch, time lapse between call and receiving the actual report was reasonable, but felt like eternity. Would be nice to have received some reference materials or resources.
Feb 26, 2017
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Feb 26, 2017
The process of having labs done was relatively quick and easy. I didn't schedule an appointment, so there was a wait but it wasn't long (less than 25 minutes on a weekday morning). The woman that helped me was very pleasant - bright affect, attentive, helpful. I had a good experience overall.
Feb 25, 2017
Very easy to sign up, pay for, got the test I needed/results quickly, draw station had convenient hours.
Feb 24, 2017
Lab Quest had to search for the the info and paperwork. The Lab people need to be better educated of your service`
Feb 24, 2017
I would like the discount I earned for purchasing the test to be valid for an extended period. Other than that, everything went smoothly. No complaints here.
Feb 24, 2017
Y'all are great at getting back to us quickly with status updates/inquiries. Turn around times and customer service are fantastic. Thank you! One suggestion (not sure if it is possible) - sometimes the Quest locations are missing info/have incorrect hours/services listed. I am curious if they provide you with phone #s for the clinics in case of emergencies (since it is near impossible to speak w/ a clinic directly unless the patient is physically at the location).
Feb 24, 2017
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Feb 23, 2017
The whole process was quick and easy. I appreciate being able to directly order the test from Accesa Labs and schedule the blood draw at my convenience. I saved several hundred dollars and quite a bit of time by not having to go to my doctor's office. The only problem I had was that I never received an email saying my test results were ready. I just happened to go back into my Accesa Labs online account to see when my result might be available, and I saw that it was already posted. I understood that I was to receive an email when it was ready. Had I not looked out of curiosity, I might still be waiting. I still haven't received such an email. But I will definitely use the service again. Thanks!
Feb 22, 2017
everything went well - easy and quick results
Feb 22, 2017
I would like you for your excellent service. Accesa Labs is conducting the tests in effective and efficient manner. Surely I will make any future test with you. I would like to thank Beth for her great help to me. Nagib Balfakih
Feb 21, 2017
The service at the clinic was exceptional with fast and friendly, yet professional attention. It was a clean and welcoming environment. It would be helpful to have late night or weekend hours. The website and help phone line was great and easy to use. Sadly, when I went to check out the 5% discount did not work.
Feb 21, 2017
Staff was friendly and efficient.
Feb 20, 2017
This is wonderful. For people without insurance this is life saviour
Feb 20, 2017
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Feb 20, 2017
Great service
Feb 20, 2017
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Feb 20, 2017
Very professional and polite
Feb 20, 2017
I found the experience very efficient and professional. I showed up unannounced. I waited no more than 10 minutes. The person who drew my blood was polite, calm, reassuring, and very professional. There are some who draw blood who make you nervous. This person knew her craft. Even though it said it could be a 4 day process, I heard back in 2 days. I have a record of it in my email for my records. I am very pleased.
About Accesa Labs
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