Accesa Labs
Health & Medical
4.8 From 1 to 5
1785 Reviews
Overall Ratings
5 Stars
1577
4 Stars
160
3 Stars
29
2 Stars
7
1 Star
12
  • 1785 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Sep 12, 2016
Overall everything was great, Only problem was a slight misunderstanding on the PDF's however Beth in Customer Service took great care to make sure everything was correct and understood. She did a great job and is a great asset to your company
Sep 12, 2016
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Sep 12, 2016
Highly recommended. Convenient and easy.
Sep 11, 2016
Customer service was excellent when I had doubts upon when my results were going to arrive, since I had an urgent deadline Beth was able to help me achieve my goal!
Sep 11, 2016
Thank you for the ease of service and the accuracy and speed! I will definitely be a frequent customer and will recommend!
Sep 11, 2016
I was taken in at exactly my appointment time; the process was extremely quick; and the technician was friendly, efficient, and didn't leave a bruise. :-)
Sep 11, 2016
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Sep 09, 2016
Nothing negative to say. I like being able to get testing done without going through the doctor visit process, which then requires a follow up. Accesa has been very helping in achieving that. I think this approach will inspire more people to have their labs checked because it's not as time consuming and can be valuable in uncovering unrecognized problems. Glad Accesa has this service available.
Sep 09, 2016
Everything was done fast, however, the Quest lab on wilshire does not ask you to disclose if you are taking any medications . That is problematic because you can fail a drug test.
Sep 08, 2016
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Sep 06, 2016
Was a great experience
Sep 04, 2016
Testing was great, however, my daughter's TB test was being run Friday afternoon (9/2), but didn't post so we have to wait until the following Tuesday for results due to a weekend and holiday. I would suggest any tests being run should be reported and not held due to a weekend. Otherwise very convenient.
Sep 04, 2016
Very efficient way to monitor certain health issues that are of concern to you without the need to pay for outpatient services. I love your service!
Sep 04, 2016
Very quick and easy to use. Helped fasten my pre-employment processing. Thank you!
Sep 03, 2016
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Sep 01, 2016
Everything went well with you guys until we got to the actual lab. Nobody told me that we need to print our work order and, when we went to the lab and tried to show the lady the work order and payment on my phone she was extremely rude and dismissive. She didn't even allowed me to talk or to show what we have. I went around trying to find a place to print the work order. You guys should better train the people that are working at the lab - bad bad customer service.
Sep 01, 2016
I didn't get my results within 4 business days. When I followed up I found that they were doing a further test that takes longer. It would be helpful if you notified customers if there is a delay. Otherwise I was satisfied and would recommend you.
Sep 01, 2016
I was amazed with how fast the results were returned. I think it was 24 hours. Nothing could be better than that! Thank you very much!
Sep 01, 2016
Quick and painless. Results came back really fast too. No complaints.
Sep 01, 2016
I made a mistake and ordered the wrong test. I felt it was partially due to some ambiguity to the info online. When I contacted Accesa via email, a rep responded within a few hours. And the test that I needed to have done was completed with no extra charge. I am very pleased with Accesa's response time and customer service. I would use their service again.
About Accesa Labs
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