Accesa Labs
Health & Medical
4.8 From 1 to 5
1837 Reviews
Overall Ratings
5 Stars
1619
4 Stars
165
3 Stars
32
2 Stars
7
1 Star
14
  • 1837 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Sep 09, 2016
Everything was done fast, however, the Quest lab on wilshire does not ask you to disclose if you are taking any medications . That is problematic because you can fail a drug test.
Sep 08, 2016
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Sep 06, 2016
Was a great experience
Sep 04, 2016
Testing was great, however, my daughter's TB test was being run Friday afternoon (9/2), but didn't post so we have to wait until the following Tuesday for results due to a weekend and holiday. I would suggest any tests being run should be reported and not held due to a weekend. Otherwise very convenient.
Sep 04, 2016
Very efficient way to monitor certain health issues that are of concern to you without the need to pay for outpatient services. I love your service!
Sep 04, 2016
Very quick and easy to use. Helped fasten my pre-employment processing. Thank you!
Sep 03, 2016
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Sep 01, 2016
Everything went well with you guys until we got to the actual lab. Nobody told me that we need to print our work order and, when we went to the lab and tried to show the lady the work order and payment on my phone she was extremely rude and dismissive. She didn't even allowed me to talk or to show what we have. I went around trying to find a place to print the work order. You guys should better train the people that are working at the lab - bad bad customer service.
Sep 01, 2016
I didn't get my results within 4 business days. When I followed up I found that they were doing a further test that takes longer. It would be helpful if you notified customers if there is a delay. Otherwise I was satisfied and would recommend you.
Sep 01, 2016
I was amazed with how fast the results were returned. I think it was 24 hours. Nothing could be better than that! Thank you very much!
Sep 01, 2016
Quick and painless. Results came back really fast too. No complaints.
Sep 01, 2016
I made a mistake and ordered the wrong test. I felt it was partially due to some ambiguity to the info online. When I contacted Accesa via email, a rep responded within a few hours. And the test that I needed to have done was completed with no extra charge. I am very pleased with Accesa's response time and customer service. I would use their service again.
Aug 31, 2016
It's easy and convenient, however I still have not received my results I was told in the lab 3 days it is now 6!
Aug 31, 2016
The person who drew my blood was fabulous. Barely a prick!
Aug 29, 2016
Very impressed how timely and smoothly everything went. Walked right in and had results within hours.
Aug 29, 2016
I really liked how easy it was. Most Doctors don't want to run an HSV test. I thought I could have HSV 1, but found out I had 1 and 2. I really like now knowing.
Aug 29, 2016
I wish there were more places to get the blood work done.
Aug 29, 2016
The tech that took care of me on the day of the test was very personable as were the customer service reps on line when I placed my order.
Aug 28, 2016
you sent me a survey email because my order is complete. But I have not yet received the results from the TB test-- so now I have to call in tomorrow and see if a- the results were lost somehow (I checked my spam filter) or b- the results are not done yet but you sent me a notice my order is complete which is very confusing to me. I don't like your process
Aug 28, 2016
fast and easy, thank you! Nothing to add!
About Accesa Labs
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