Cake Decorating Store
4.9 From 1 to 5
183 Reviews
Overall Ratings
5 Stars
169
4 Stars
12
3 Stars
0
2 Stars
1
1 Star
1
  • 183 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Apr 10, 2018
Bought the jungle animals and train for my grandsons first birthday cake...
It went down a storm everyone loved it and asked me where I got them. Price was good and delivery first class and they were wrapped carefully in a little pot ... nobody wanted to eat them though they were too nice . I have bought stuff from this company before and always found them first class and efficient ....Jokatrina.....would leave a photo but not sure how to do this .
Mar 24, 2018
Cake Decorating Store are such an amazing team. I had find the perfect pram topper and needed it to be send as soon as due to last minute cake arrangements with my cake lady. The team dispatched same day and I received it next day! Amazing service! And the pram topper is lovely and detailed. Thank you team!
May 27, 2017
The products are brilliant- very well made and look just like the characters on TV. The service was exceptional, after an error made by the delivery company, the Cake decoration store soon rectified the situation and ensured I got my items in time.
Apr 27, 2017
Quick delivery and excellent customer service
Apr 19, 2017
Fantastic company!!! My order was misplaced/lost and the cake decorating store were excellent at sending a replacement out to me, allowing me to decorate my cake in time :) thankyou very much for everything I really appreciated it!!! Fantastic team!!
Apr 12, 2017
Excellent customer service, allowing me to add to a placed order. Good range of products and clear delivery rates.
Apr 11, 2017
Jaqui was so helpful with advice & samples for the wedding cake I was making. She kept me informed when the product was out of stock and dispatched it immediately it was available. Excellent communications and v good prices. Highly recommend.
Mar 31, 2017
Lovely products, although I've not tried out the mixes yet. Super fast delivery and very responsive customer service. Will be using again.
Mar 24, 2017
Brilliant service, order came within 2 days . I would definitely use this company again
Mar 24, 2017
Great local company, easy to get to for free collection, very quick service! Would (and have) recommend.
Mar 02, 2017
I was very pleased with the response received regarding the product I was interested in.
Mar 01, 2017
Fantastic product choice
Delivered within day of placing order
Service excellent, nothing too much trouble
Would 100% recommend and use again
Feb 27, 2017
The lady in the shop was very helpful and helped with lots of technical questions I had, which all proved invaluable. The shop is very well stocked, and I have never come away disappointed.
Feb 16, 2017
Brilliant customer service

My cake box got returned by Royal Mail by mistake and the team acted quickly to get me a replacement. Great customer service.
Feb 01, 2017
Good product, great service!

Icing snowflakes arrived broken (some!) two times, third time all was fine. Service was impeccable though, replacements were sent very quickly and without too many queries. Snowflakes themselves are beautiful!
Jan 13, 2017
Recent Order

Super fast efficient service, a slight issue with icing that was resolved without quibbles and efficiency. Quality of the products are great quality. Will definitely use again, thank you for a seemless transaction
Dec 20, 2016
Christmas cake toppers

These toppers are so popular and great value, & look really nice on the cakes, Jacqui who I dealt with was lovely & really helpful, rang me when the new stock arrived into stock, delivery time was excellentt definitely five star product & service, thank you Jacqui.
Oct 08, 2016
Highly recommended

I have just used this company for the first time to buy some bits for my daughters first birthday. I ordered the party animals cake toppers and some 2d sugar jungle animals. The website is quick and easy to use and I had no problems. I received updates via email for my order, stating when it had been processed and dispatched. I received the package today after under 48 hours of placing the order. It was very well wrapped with bubble wrap and fragile signs so highly unlikely anything would arrive damaged. The products were perfect, just as shown in the pictures and great quality. Cannot recommend enough.
Sep 25, 2016
Great customer service, even after a mix-up!

Absolutely loved our party animal cake toppers, which we ordered for my daughter's 1st birthday cake!

There was a bit of a mix-up and we were sent the wrong product, but this was quickly resolved and the correct items arrived in good time.

Everyone commented on how great they looked. Just as well the cake tasted good too!
Sep 07, 2016
Excellent service

Ordered fondant, buttercream and accessories. I found prices very competitive, and a good selection of colours. Order arrived within a few days and due to spending over £25, postage was free. Will be ordering again :-)
About Cake Decorating Store
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