Cisco-Eagle
4.5 From 1 to 5
257 Reviews
Overall Ratings
5 Stars
194
4 Stars
34
3 Stars
6
2 Stars
11
1 Star
12
  • 257 Reviews
  • 9 / 10 Recommend
  • 9.09 / 10 TrustScore
Jun 25, 2020
Great product, good communication
Jun 19, 2020
The sales person I was working with (Steve Rosello) was great. Very quick to respond and resolved my issues. However, we placed our order using EDI and the order wasn't processed. We had to manually fax in our order almost a month later before it was processed.
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Response from Cisco-Eagle
Jun 22, 2020
Hi Jonathon, Very sorry about the issue with your order. I checked with our sales group, and Steve (who is a great customer service guy) let me know that we had an internal mix up on EDI that we have since fixed. I hope you will give us a chance to do better for you next time. Thanks again!
Jun 16, 2020
Quick to respond with answers to questions. Good follow up!
Jun 16, 2020
We have not received our order yet, would not recommend using Estes freight : (
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Response from Cisco-Eagle
Jun 22, 2020
Hi Hillary, We're so sorry that this happened to you. While we do not control shipping companies, we always try to ensure that our partners provide great service, which didn't happen in your case. After checking into it, it appears that you have the shipment now. Again, we apologize for the issues and hope we can do better for you if you choose to work with us again.
Jun 15, 2020
Great customer service, thank you!
Jun 12, 2020
Their website made it easy to order exactly what I was needing. Once order was placed, they followed up with email keeping me in the loop. Items were received promptly and as described.
Jun 10, 2020
Great experience purchasing and shipping. Real humans actually tended to my order and added their inputs. Was very impressed with customer service, billing, etc. Highly recommended.
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Response from Cisco-Eagle
Jun 22, 2020
Thanks so much, Alexa!
Jun 08, 2020
Everything went smooth and quick delivery
Jun 07, 2020
Very nice service, professional, good to work with, recommended
Jun 05, 2020
Ordered online, prompt shipping. VERY easy
Jun 03, 2020
Great customer service. Fast shipping and very communicative through out the order process.
Jun 03, 2020
Excelent customer service. Prompt and attentive.
Jun 03, 2020
A great experience!
Jun 02, 2020
Great job and great service !!!
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Response from Cisco-Eagle
Jun 02, 2020
Hi Jason, apologies for any inconvenience! We sent this in relation to a lock we provided for your wire security cage, quote #60919 from Ryan. If that's in error, please let us know. Thanks!
May 30, 2020
Excellent service - I was especially touched by the flexibility and detail (on my unusually smaller order) from the sales staff (Brian James).
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Response from Cisco-Eagle
Jun 02, 2020
Brian is great! I'll be sure to pass it on to him!
May 30, 2020
They provide great value, quality and service, along with accurate delivery estimate.

The only weak link this their TrustSpot rating survey: This was the 4th attempt to rate this company.
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Response from Cisco-Eagle
Jun 02, 2020
Hi Rob, sorry the review system was troublesome. Thanks so much for your business!
May 28, 2020
Very easy transition. Very organized.
May 26, 2020
Thank you Cisco-Eagle. Your knowledgeable employees made purchasing my storefront securitg gate a pleasant experience. I called and gave them my requirements and within literally 10 minutes I purchased my gate. It arrived on schedule with everything required to install it, including easy to follow and understand step by step instructions. My security gate now protects my products when my store is closed. Thank you for a job well done!
May 21, 2020
good equipment
May 18, 2020
Great price & quick delivery time
About Cisco-Eagle
Cisco-Eagle provides solutions for the movement, storage, retrieval, control and protection of materials and products throughout their manufacture, distribution, consumption and disposal. We enable clients to get the right amount of the right material to the right place at the right time in the right sequence at the right position in the right condition for the right cost in a safe manner.
Cisco-Eagle is a Verified Merchant
Questions? Contact Us
24hours@cisco-eagle.com
1-888-877-3861
8am - 5pm Central Time, Monday through Friday
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