4.4 From 1 to 5
160 Reviews
Overall Ratings
5 Stars
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1 Star
  • 160 Reviews
  • 9 / 10 Recommend
  • 8.89 / 10 TrustScore
Sep 16, 2019
Very good.
Sep 13, 2019
Sep 10, 2019
Absolutely incorrect delivery dates.
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Response from Cisco-Eagle
Sep 11, 2019
Hi Roger, we are looking into this and will get back to you as soon as we can identify the issues. Very sorry for this situation and appreciate the feedback.
Sep 06, 2019
very helpful customer service and quick delivery
Sep 03, 2019
Fast and friendly service.
Aug 26, 2019
This is not what we expected. Very sharp edges everywhere, we will be returning it!
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Response from Cisco-Eagle
Aug 26, 2019
Hi Sandy, Apologies for the issues. Those gates are typically good quality, and we take pride in giving you excellent products as well as service. We will work with you to return it. I've asked our customer service group to reach out to you. Thanks so much!
Aug 16, 2019
Excellent service, good prices, very patient with me taking months to get approval
Aug 14, 2019
Easy to order and shipping was quick
Aug 07, 2019
Quick and friendly Service
Aug 02, 2019
Customer Service at Cisco-Eagle itself during the ordering phase is always a wonderful experience. However, delivery of my items is always a problem and this time we had a lot of damaged items (some damaged before they arrived and some damaged by the truck driver delivering the items).
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Response from Cisco-Eagle
Aug 26, 2019
Kimberly, I believe we have this one resolved. The issue of the third party shipping company is being dealt with in our process (the main carrier we used sub contracted it to another freight company). We'll work to ensure this does not happen in the future. Thank you!
Jul 29, 2019
Very helpful in getting my the parts I needed.
Jul 27, 2019
It’s been a great experience & feel honored, the way customer service , support , caring and very professional staff to see...
Best regards...
Jul 26, 2019
Great support especially since we inherited a very old machine and you have the spare parts. The communication has gotten a lot better than in the beginning.
Jul 18, 2019
Excellent product. I didn't use it as a security gate but I can see that it would be a good one. I ordered a small one about 3 feet tall and am now using it as a gate to keep pets out of my dining room. After some mods to make it fit my application - it works perfectly. I use it as a swing gate to access the room and I can fold it up and swing it out of the way when needed.
I opted for this because I didn't like the flimsy wood pet gates. This one from Cisco-Eagle will last a life time.
Jul 16, 2019
Great Response, nice prices, I give Brian James an A+ in customer service.
Need to have more people like him in sales.
Barb @ Gary Schubert's office
Schubert Construction
Jul 15, 2019
Great service
Jul 15, 2019
The website was easy to navigate. I was especially pleased with the prices being available to view. Other websites wanted you to send in the details so they could review it before quoting a price.
Jul 07, 2019
Assembly instruction were not helpful
Jul 04, 2019
They gave me answers to my questions and followed through with shipping data.
Jun 28, 2019
The shelves came in an open pallet and therefore some of the shelves were damaged.
I would've preferred for them to be in boxes for better shipping protection.
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Response from Cisco-Eagle
Aug 26, 2019
Hi Alfonso, we apologize for the shipping issue. I believe this has been resolved, but if not, please email us today. Thank you!
About Cisco-Eagle
Cisco-Eagle provides solutions for the movement, storage, retrieval, control and protection of materials and products throughout their manufacture, distribution, consumption and disposal. We enable clients to get the right amount of the right material to the right place at the right time in the right sequence at the right position in the right condition for the right cost in a safe manner.
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