Coalition, Inc.: Claims and Incidents Testimonials
5 From 1 to 5
23 Reviews
Overall Ratings
5 Stars
23
4 Stars
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3 Stars
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1 Star
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  • 23 Reviews
  • 10 / 10 Recommend
  • 10 / 10 TrustScore
Aug 02, 2019
You and your team were great to work with and I appreciate everything you handled for us
Jun 18, 2019
We wanted to pass along to each of you our heartfelt appreciation for the extensive work you did in helping us resolve this security question. Both of you were patient and exceptionally thorough in responding to my questions while researching and resolving the issue. Please pass along our compliments to your entire team for a job so very well done.
May 29, 2019
Thank you so much. I really appreciate the assist. Happy to hear it was only scam and not a security breach. Our mutual client did the right thing and the Coalition Team is on it.
May 29, 2019
Eternally grateful and glad you're in our court
May 24, 2019
Just heard your group did well on one of our claims. Good work to your team.
May 20, 2019
Your recommendations are appreciated. Thank you.
Apr 23, 2019
I really appreciate having your expertise on our side.
Apr 17, 2019
Thank you for your help on the ransomware claim we tendered. We had our monthly cyber team call this afternoon and I spoke highly of the manner in which Coalition managed the claim. I was most impressed with the professionalism, responsiveness and subject matter expertise displayed throughout the short life of this claim. This ransomware claim was my first experience with Coalition from an actual claims perspective and I believe you outperformed your peers.
Apr 16, 2019
This policy that my broker recommended is really great. I didn't expect all this. I'll have to call my broker and thank him!
Mar 26, 2019
I wish I did not know how awesome it is to work with Coalition. I do not know what I would have done without you. Really appreciate it.
Jan 29, 2019
I would just like to say that I have learned what customer service is all about. Your professionalism and efficiency have helped keep our company in business. After 25 years in business, this ransomware would have done irreputable damage as compared to the inconvenience it was. Thank you so much.
Jan 22, 2019
I have to say thank you and thank you again. The last thing I want is to make an insurance claim in any area of my life's exposures. Here we come to you with something that happened for the first time in ever in our 35 years and with our deductible, Coalition has zero exposure. It could have stopped there, but no. Your team has been on us to make sure this will never happen again...AND you're all VERY persistent. I have to say again thank you.
Dec 28, 2018
We got Catherine on the phone and, well she's a bull dog, we love her.
Nov 07, 2018
Thanks for your help. I was very pleased with your professionalism.
Nov 06, 2018
Never has a retail agent stopped what they were doing to thank me for recommending a particular cyber market until last week. This agent reported a cyber claim also covered by a medical malpractice policy....the claims service of which was underwhelming to put it mildly.

Catherine stepped up and simplified the claim resulting in us looking real cool. Looks like we will be quoting this agents entire book of business. Catherine's got game!
Nov 02, 2018
WOW! This coverage letter is the most well written and informative coverage document I have ever had the opportunity to read in my 45 year career. Clear, concise and understandable to the point I expect the insured will understand their coverage. I knew when speaking with [our wholesale broker] his choice to represent and choose Coalition as a superior carrier was the right choice.
Sep 20, 2018
Just a quick note of recognition for Catherine Lyle - our SHE-RO this week! and Matt Aherns our HERO this week! They've been fabulous in supporting us through a complicated and emotional process with knowledge and sound counsel.
Aug 01, 2018
Thank you for your quick response to this claim. Less than two hours, and you’ve already set-up and assigned the claim and made contact with the insured – amazing! I don’t think I have ever seen a quicker response to a claim.
Jul 20, 2018
I’ve said it before and I will say it again, it’s comforting to know you’ve got our back and are ready to help when situations arise.
Jul 12, 2018
I would like to thank you so much for guiding us through this ordeal. Soon as this started I felt like our boat capsized and we were floating in the world wide web. I contacted our email host and soon realize that they were not going to throw a life preserver our way. You took our hands and pulled us into a lifeboat, telling us what we need to do and giving us all the help we need to get this issue resolved.

I cannot thank you enough for talking me through all of this, it was a pleasure talking to you every time. Best thing about this is we represent you, we sell your policy, plus we hold the policy. Knowing how well you took care of us throughout this we know you will take care our customers just as well.
About Coalition, Inc.: Claims and Incidents Testimonials
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