Coalition, Inc.: Claims and Incidents Testimonials Insurance
5 From 1 to 5
48 Reviews
Overall Ratings
5 Stars
48
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
Reviews 48
Recommend 10 / 10
TrustScore 10 / 10
Verified policyholder
Sep 28, 2019
Verified Buyer
Through our relationship with Coalition, we’re proactively taking measures to protect our donors, as well as the future of our organization. As a group working hard to put every dollar possible into our programs and services, safety and savings are equal priorities. Coalition for Nonprofits gives us a comprehensive cyber solution at a competitive rate, and with that comes enormous peace of mind.
Verified policyholder
Sep 23, 2019
Verified Buyer
We have been in the thick of getting back to normal operations. The Cyber Team has done a great job of guiding us through this process and their advice has been invaluable.
Verified policyholder
Aug 27, 2019
Verified Buyer
We worked with Leeann... and she kicks ass. sorry for my french.
Verified policyholder
Aug 20, 2019
Verified Buyer
Just a quick note to say thank you for the super-quick responses and constructive feedback I’ve received from everyone at Coalition. It’s a real pleasure to actually have someone respond to an inquiry or concern! Thanks again for you help and please extend my thanks to your team.
Verified policyholder
Aug 19, 2019
Verified Buyer
Someone should write an article on Coalition, you are soooo good
Verified policyholder
Aug 02, 2019
Verified Buyer
You and your team were great to work with and I appreciate everything you handled for us
Verified policyholder
Jun 18, 2019
Verified Buyer
We wanted to pass along to each of you our heartfelt appreciation for the extensive work you did in helping us resolve this security question. Both of you were patient and exceptionally thorough in responding to my questions while researching and resolving the issue. Please pass along our compliments to your entire team for a job so very well done.
Verified broker
May 29, 2019
Verified Buyer
Thank you so much. I really appreciate the assist. Happy to hear it was only scam and not a security breach. Our mutual client did the right thing and the Coalition Team is on it.
Verified policyholder
May 29, 2019
Verified Buyer
Eternally grateful and glad you're in our court
Verified broker
May 24, 2019
Verified Buyer
Just heard your group did well on one of our claims. Good work to your team.
Verified policyholder
May 20, 2019
Verified Buyer
Your recommendations are appreciated. Thank you.
Verified policyholder
Apr 23, 2019
Verified Buyer
I really appreciate having your expertise on our side.
Verified broker
Apr 17, 2019
Verified Buyer
Thank you for your help on the ransomware claim we tendered. We had our monthly cyber team call this afternoon and I spoke highly of the manner in which Coalition managed the claim. I was most impressed with the professionalism, responsiveness and subject matter expertise displayed throughout the short life of this claim. This ransomware claim was my first experience with Coalition from an actual claims perspective and I believe you outperformed your peers.
Verified policyholder
Apr 16, 2019
Verified Buyer
This policy that my broker recommended is really great. I didn't expect all this. I'll have to call my broker and thank him!
Verified policyholder
Mar 26, 2019
Verified Buyer
I wish I did not know how awesome it is to work with Coalition. I do not know what I would have done without you. Really appreciate it.
Verified policyholder
Jan 29, 2019
Verified Buyer
I would just like to say that I have learned what customer service is all about. Your professionalism and efficiency have helped keep our company in business. After 25 years in business, this ransomware would have done irreputable damage as compared to the inconvenience it was. Thank you so much.
Verified policyholder
Jan 22, 2019
Verified Buyer
I have to say thank you and thank you again. The last thing I want is to make an insurance claim in any area of my life's exposures. Here we come to you with something that happened for the first time in ever in our 35 years and with our deductible, Coalition has zero exposure. It could have stopped there, but no. Your team has been on us to make sure this will never happen again...AND you're all VERY persistent. I have to say again thank you.
Verified broker
Dec 28, 2018
Verified Buyer
We got Catherine on the phone and, well she's a bull dog, we love her.
Verified policyholder
Nov 07, 2018
Verified Buyer
Thanks for your help. I was very pleased with your professionalism.
Verified broker
Nov 06, 2018
Verified Buyer
Never has a retail agent stopped what they were doing to thank me for recommending a particular cyber market until last week. This agent reported a cyber claim also covered by a medical malpractice policy....the claims service of which was underwhelming to put it mildly.

Catherine stepped up and simplified the claim resulting in us looking real cool. Looks like we will be quoting this agents entire book of business. Catherine's got game!
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