WOW! This coverage letter is the most well written and informative coverage document I have ever had the opportunity to read in my 45 year career. Clear, concise and understandable to the point I expect the insured will understand their coverage. I knew when speaking with [our wholesale broker] his choice to represent and choose Coalition as a superior carrier was the right choice.

Just a quick note of recognition for Catherine Lyle - our SHE-RO this week! and Matt Aherns our HERO this week! They've been fabulous in supporting us through a complicated and emotional process with knowledge and sound counsel.

Thank you for your quick response to this claim. Less than two hours, and you’ve already set-up and assigned the claim and made contact with the insured – amazing! I don’t think I have ever seen a quicker response to a claim.

I’ve said it before and I will say it again, it’s comforting to know you’ve got our back and are ready to help when situations arise.

I would like to thank you so much for guiding us through this ordeal. Soon as this started I felt like our boat capsized and we were floating in the world wide web. I contacted our email host and soon realize that they were not going to throw a life preserver our way. You took our hands and pulled us into a lifeboat, telling us what we need to do and giving us all the help we need to get this issue resolved.

I cannot thank you enough for talking me through all of this, it was a pleasure talking to you every time. Best thing about this is we represent you, we sell your policy, plus we hold the policy. Knowing how well you took care of us throughout this we know you will take care our customers just as well.

It is comforting to know we have you in our corner and available to help when questions/situations arise.

I appreciate all the help you have given to our office. I would have been lost without your valuable assistance.

I am most impressed by your service in providing a security checklist as you did. Please accept my sincere thanks. I have tremendous confidence in Coalition and in you, personally, for both the quality of your product and the commitment to client service. Once again, thank you for the terrific service!