Cognito Forms
Cloud Computing
4.6 From 1 to 5
265 Reviews
Overall Ratings
5 Stars
194
4 Stars
53
3 Stars
11
2 Stars
4
1 Star
3
  • 265 Reviews
  • 9 / 10 Recommend
  • 9.29 / 10 TrustScore
Feb 08, 2019
I googled and found Cognito after discovering that our contracted IBM Watson Marketing Solutions software couldn't handle certain form functions (like dropdowns). Cognito was cheaper and easier to use than IBM's product so I will definitely Cognito again.
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Response from Cognito Forms
Feb 11, 2019
Hi there! We appreciate you sharing your feedback with us:) We're glad to hear that you're happy with the features and pricing that Cognito has to offer. Let us know if we can help you with anything in the future!
Feb 06, 2019
I wish you were around 8 years ago. Amazing service and very easy to use platform, yet very rich. Many thank you guys.
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Response from Cognito Forms
Feb 11, 2019
Hi Vasili! We wish we were around 8 years ago too, but are glad to be what you're looking for today:) Great to hear that you're finding Cognito to be rich in features and easy to use. Thanks for sharing with us!
Feb 03, 2019
Wish for $150 I would get more than 5 format
Jan 29, 2019
Cognito is the best online form software I have found so far! I love the professional look of your forms and how customizable the forms and especially the validation checking can be.
Jan 25, 2019
excelllent
Jan 24, 2019
Love this form-building platform. It's easy to use and rather intuitive. It's customization options give us a ton of leeway with just the free version, and we are thinking of upgrading to the next pricing plan. However it'd be great if there was a simple video that showed the difference in the plans, not just a list. Or maybe if the list included live links to what each of those upgrades entailed. As it stands, I have to open two pages: the plan comparison page, and a separate window for the Features info page so it can explain everything. And even that is a bit clunky, because some of the features are bundled together, making searching difficult. I just want to be sure that an upgrade is actually necessary before I do it, and the current set up makes it a bit tough to do so.

My other issue is with printing. I wish I could customize what exactly gets printed on the form's PDF. For example, I tend to write a lot of text on my forms, in order to prompt users or ensure they are answering correctly. This is just for them, not for us internally. So when I print, I don't need to see all that text and prompts that turn a 1-page document a 4-page document. So just like I can create custom views for the entry page, it'd be great to do the same for printing. I wonder if any other users feel the same way or if it's just us....
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Response from Cognito Forms
Jan 29, 2019
Hi Sarah! We're glad to hear that Cognito Forms has been easy to use and customize for you so far. We appreciate you sharing your thoughts with us on what can be improved; this is very valuable to us! I have sent you an email to address some of the points that you've brought up, and hopefully we can provide some assistance in setting up a document like you've mentioned. Thanks again!
Jan 24, 2019
Your product is affordable and for the first year has met the needs of our organization. We will soon grow out of it because we have more complex needs. However, for the basics, it has been great-easy to use and comprehensive in form building. Mostly, your support as been exceptional.
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Response from Cognito Forms
Jan 29, 2019
Hi Karen! We really appreciate your kind words about Cognito Forms, and are glad that we've been able to provide the support you need. If you ever have any suggestions on how we could improve our product to serve your needs going forwards, please feel free to contact us via our support channel! We would love to hear your thoughts.
Jan 23, 2019
I looked at a bunch of providers and found yours to be the best.
Jan 22, 2019
Very good overall! Biggest improvement is the uploaded image orientation—it's killing us! Also, if I declare a field as a numeric input (example: how many stories tall is your building?), I'd love for the mobile keyboard to default to the numeric entry to avoid input errors and validations.
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Response from Cognito Forms
Jan 29, 2019
Hi Matt! We're happy that you're liking Cognito Forms overall:) I have brought up your requests as feature suggestions, so we appreciate you sharing this feedback with us!
Jan 22, 2019
Very easy to use. Used the free version for a motocross event. Went without a glitch. Better than google forms that I have used for the previous event.
Jan 21, 2019
Great product and meets our needs both internally and for our external customers.
Jan 20, 2019
I would like to see the ASA status put at the end of the form. Often the ASA status changes as we go through he health history,
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Response from Cognito Forms
Jan 21, 2019
Hi Beth! We appreciate you sharing your feedback with us. I went ahead and sent you an email so that we can try and get any questions you may have regarding your forms answered!
Jan 19, 2019
Excellent product. Recommendations: keep Trello more up to date with status. I was following a few features which were critical for us, and they were in the in progress queue for years with no status update. Need more frequent updates. Also, the ability to reference data in other forms. Also the ability to import records. Also, the ability for a table view of all the detail records in a master-detail relationship. Not just a view of those detail records attached to a master record, but a table view of the entire detail table.
Jan 19, 2019
Cognito is the best form software that I've used!
Jan 19, 2019
I like using Cognito Forms. I appreciate having access to the free forms. The customer service is phenomenal. Thank you, Carly, for all your help!
Only recommendation I would make would be to make themes available or someway to personalize the forms.
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Response from Cognito Forms
Jan 18, 2019
Hi Isaiah! We appreciate you sharing your feedback with us. I'd be happy to help you set up your prices and quantities on your form! I have sent you an email via our support channel so we can get this sorted out for you. Thanks again!
Jan 18, 2019
I think the web form product has a lot of potential to make things work smoother at our company. It has been a slow process getting the form we've implemented into use - our problem, nothing on your end. I have plans to implement breakfast and dinner carry-out services based on your product next quarter. I am excited about your form service!
Jan 18, 2019
I would love to be able to put a border around "content" fields or shade with a color.
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Response from Cognito Forms
Jan 18, 2019
Hi Donna! Thanks for sharing your feedback with us. Although we do not currently offer the ability to do this, I'd be happy to pass this along as a feature suggestion to the team!
Jan 18, 2019
Great form with extensive design options.
Jan 17, 2019
Too many usability, and accessibility, issues so elected to other services' which were marginally better.
Jan 16, 2019
I really like the ease of use of your product. You can have a fillable form up and ready to use very quickly!
About Cognito Forms
Cognito Forms enables you to collect and manage data online - without having to know code or hire third-party programmers. Easily make great looking forms for all devices - even complex forms with calculations, multiple pages and conditional fields. Use it for sales forms, IT service requests, HR functions and more. HIPAA-compliant plans available for healthcare providers.
Cognito Forms is a Verified Merchant
Questions? Contact Us
support@cognitoforms.com
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