Cognito Forms
Cloud Computing
4.6 From 1 to 5
359 Reviews
Overall Ratings
5 Stars
264
4 Stars
74
3 Stars
14
2 Stars
4
1 Star
3
  • 359 Reviews
  • 9 / 10 Recommend
  • 9.29 / 10 TrustScore
Apr 18, 2019
Great Product! Meets the requirements we were looking for . . . Great Price Point! The only reason I did not give 5 stars is because of the KB documentation. It's hard to follow, so it took some effort to overcome roadblocks. Also, not a big fan of support via email. Slow response time and it really depends on which support person helps you. I asked the same question to two different people. One individual was very helpful and insightful, while the other just told me "it could not be done". I'm happy I was persistent. ;-)
Apr 17, 2019
Ive been using wuffo for more than 10 years and now migrated all the forms to cognito.

I like it much more. Pricing is more affordable and fair and the interface very friendly.

Thanks

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Response from Cognito Forms
Apr 18, 2019
Thank you for your feedback, Nuno! So great to hear that Cognito Forms is what you need in terms of a friendly interface and affordable pricing. We're glad to have you on board! Have a great Thursday.
Apr 15, 2019
As a new customer of Cognito, I am very pleased with the ease it is to work with the forms program. My customers have told me that they like the forms I am now using and that they find them very convenient to submit. I'm glad I made the switch to Cognito!
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Response from Cognito Forms
Apr 18, 2019
We're glad to hear that you're finding Cognito Forms to be easy to work with, Dick! We're happy that you made the switch as well:) Let us know if we can help you out with anything in the future!
Apr 15, 2019
Hi there, Jennifer. Since couple of month I have been using this cognitoforms as a contigency while my own company website had been taken over by its developer due to disputable term. As far as I can review, this form very powerful and very helpful. Many people that I have shown this form such as I used for certain issue, they showed me great impression and actual compliment and deemed this as a solution. I have made several forms and I developed any of them to reach either personal or general satisfaction. So far, as my personal review, this can be very simple and powerful form with advanced section to improve a handler. The possible improvement that your team need to notice very intensive would be the upload form. I don't if this could be a recommendation for free plan but at least I can give you my opinion for additional feature and it is a size limitation of upload files. It is need to be improved since I well aware that it is only able to make limitation 1 Megabyte in size. Probably you and your team can make this optional setting below that size or may be in amount of Kilobyte. Thus is my review and I really appreciate this kind of form and in my opinion, if your team can add the feature based on this review, this could be the most powerful form ever made. That is my honest opinion.
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Response from Cognito Forms
Apr 18, 2019
Hi, Al! We appreciate you providing us with your feedback, and are glad that you're liking the functionality that Cognito Forms has to offer so far. In regards to uploaded files, I will certainly pass this along as a feature request to the team. Let us know if we can help you out with anything in the future!
Apr 15, 2019
Found creation and distribution of the form to be an easy process, feedback from entry system is extremely useful.
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Response from Cognito Forms
Apr 15, 2019
Hi Roy! Thanks for your feedback. So glad to hear you are finding the system to be easy to use so far and are receiving useful feedback from the data you've collected. Let us know if we can help you out with anything in the future!
Apr 14, 2019
Easier than PayPal: links
And embed codes make Cognito the profession choice!
Apr 13, 2019
Great way to develop forms. It is missing the function of being able to place entries into a folder, this would be helpful for the purpose I am using it for.
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Response from Cognito Forms
Apr 15, 2019
Hi Robin! We appreciate your feedback. We're glad that you're finding CF to be a great option for developing your forms. You might be interested in our Entry View feature, which will allow you to create different 'views' of your entries, which are essentially like folders for organizing your entries. You can check out more about this here: https://www.cognitoforms.com/support/195/entries/creating-entry-views. Hopefully this helps! Again we appreciate your feedback:)
Apr 13, 2019
This is really an awesome software and service, that's allowed me to create unique, customized and fun forms that are not just a nuisance or after-thought for my customers, but actually a fun experience that expresses the personality of me and my business.
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Response from Cognito Forms
Apr 15, 2019
Hi T.J.! That's so awesome. We're really glad that we can provide you with the tools to create fun interactive forms that are not a chore for your users. Thanks for sharing this with us, and if we can help you out with anything in the future, just let us know!
Apr 11, 2019
Extremely easy to use and extract data from replies. Intuitive and can easily be amended. Reporting options are good.
Apr 11, 2019
Still needs some more development in text formatting. Very good guides but need to be in pdf format as well. The online payment system is very limited and linkage slow. However, the overall experience has proved it to be a very useful tool.
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Response from Cognito Forms
Apr 15, 2019
We appreciate your feedback, Len! Glad to hear that all is well overall, and I have passed along your feedback to the team. Hopefully these are things we can improve upon in the future! Have a great week.
Apr 09, 2019
Cognito forms are working working well so far. I have just started using them and need more time to get better at making forms. But so good so far.
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Response from Cognito Forms
Apr 15, 2019
Thanks for your feedback, Mandy! Glad to hear that all is well so far. Just let us know if you need any assistance while creating your forms. Have a great week!
Apr 09, 2019
Easy to use templates, easy to share with friends.
Apr 09, 2019
Cognito Forms is incredibly versatile, allowing me to create anything from simple contact forms to more complex order forms for events, quotes, and even surveys. It has become a valuable resource in supporting my clients.
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Response from Cognito Forms
Apr 09, 2019
Hi John! We appreciate your feedback. So glad to hear that we've been able to provide you with the form builder you need for many different purposes. Let us know if we can help you out in the future!
Apr 09, 2019
Cognito forms are super easy to use and manage. I initially set up for a personal project, but have a few professional uses in mind now.
Apr 08, 2019
great product, a bit of a learning curve, but better than survey monkey and google forms for the purpose of my project.
Apr 07, 2019
Easy to use forms
Apr 05, 2019
Cognito forms are very simple to set up and manage on your website. We would definitely recommend these to others who want a simple method of tracking web enquires or applications.
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Response from Cognito Forms
Apr 08, 2019
Hey, Paul! Thanks so much for your feedback. Glad to hear that you're finding CF to be easy to use and setup on your site. We appreciate your recommendation! Let us know if we can help you out with anything in the future.
Apr 05, 2019
Easy to build a form, many option and formulas, payment through stripe, can be easily embed on your site and it´s free.
Apr 04, 2019
I haven't had the chance to "create forms", not sure if I even know how. I don't see where we can delete the incoming messages after we have addressed them. Do you have any recommendations?
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Response from Cognito Forms
Apr 08, 2019
Hi Tori! Thanks for your feedback. You can delete entries (form submissions) from the entries page of your form builder using the method found here: https://www.cognitoforms.com/support/81/entries/working-with-entries#deleting-entries. If you have any questions once getting started with building your forms, just let us know!
Apr 04, 2019
The system is really nice, overall. The forms are beautiful and adapt well to any screen. The design process is easy. The back end management is great...with one exception...when the forms integrate with a payment processor like Square, they aren't able to send over the title of the form in the transaction title. I submitted a help ticket and was told it wasn't possible. It IS possible since Wufoo has been integrated with my Square and including form names since I started using it. The accounting side of tracking down which transactions should be coded as which type of revenue is much more frustrating because of this.
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Response from Cognito Forms
Apr 08, 2019
We appreciate your feedback, Jeremiah! We're glad to hear that you've enjoyed your experience with CF so far. In regards to Square transactions, I understand that this makes tracking of payments a bit more difficult. I'd be happy to bring this up as a feature request to the team!
About Cognito Forms
Cognito Forms enables you to collect and manage data online - without having to know code or hire third-party programmers. Easily make great looking forms for all devices - even complex forms with calculations, multiple pages and conditional fields. Use it for sales forms, IT service requests, HR functions and more. HIPAA-compliant plans available for healthcare providers.
Cognito Forms is a Verified Merchant
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support@cognitoforms.com
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