Cognito Forms
Cloud Computing
4.7 From 1 to 5
690 Reviews
Overall Ratings
5 Stars
513
4 Stars
137
3 Stars
24
2 Stars
9
1 Star
7
  • 690 Reviews
  • 9 / 10 Recommend
  • 9.49 / 10 TrustScore
Jan 18, 2019
I think the web form product has a lot of potential to make things work smoother at our company. It has been a slow process getting the form we've implemented into use - our problem, nothing on your end. I have plans to implement breakfast and dinner carry-out services based on your product next quarter. I am excited about your form service!
Jan 18, 2019
I would love to be able to put a border around "content" fields or shade with a color.
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Response from Cognito Forms
Jan 18, 2019
Hi Donna! Thanks for sharing your feedback with us. Although we do not currently offer the ability to do this, I'd be happy to pass this along as a feature suggestion to the team!
Jan 18, 2019
Great form with extensive design options.
Jan 17, 2019
Too many usability, and accessibility, issues so elected to other services' which were marginally better.
Jan 16, 2019
I really like the ease of use of your product. You can have a fillable form up and ready to use very quickly!
Jan 15, 2019
I really love how easy it is to make any form I can think of, and in fact, the options give me ideas. I really enjoy using the style editor, it makes my forms feel more personal and warm.
Jan 15, 2019
I like the system, works great.
Jan 15, 2019
Your customer service is the best I've dealt with in an extremely long time. Whether my question was stupid or complex, I receive an almost immediate response with either a solution or a timeframe as to when I should expect one. I could not be happier with your product or your support.

The only thing I could possibly add is a request for you to add support for quizes. I would like to start offering small classes and would need to have a quiz if offered through the website.
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Response from Cognito Forms
Jan 18, 2019
Thanks for sharing your feedback with us, Matthew! I'm glad to hear that we've been able to provide you with the help you've needed so far:) I'll be happy to bring up a quiz feature to the team.
Jan 15, 2019
We love using Cognito forms! Very user friendly and has a great interface for front end users.
Jan 15, 2019
Ok
Jan 15, 2019
We thanks Cognito to support small business owner like us, we will very much happy if you grant our sign on forms without subscription.
Jan 15, 2019
We are a relative small user of forms and for that reason not yet a payed subscriber but I am Pretty impressed so far. The only concern I have is with bounced mail notifications, although this problem was dealt with swiftly, thanks.
Jan 15, 2019
so far, so good - the process of designing and using the form has been easy and looks good. My only suggestion would be to see if you can allow for images to be included on some of the questions - I do wedding flowers and would like to put examples of certain categories for clients to make a selection from. and that was very helpful
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Response from Cognito Forms
Jan 18, 2019
Hi Coral! Thanks so much for sharing your feedback with us. Adding images to choice options would be a great feature, so I'll be sure to pass along your suggestion. We're glad to hear that everything is going smoothly so far!
Jan 15, 2019
I love how easy it is to go through each entry, it has certainly made my life a lot easier. What would really help is if the screenshot they submitted was bigger when I tap on their submission so I didn't have to open a new tab every single time.
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Response from Cognito Forms
Jan 18, 2019
Thanks for your feedback, Hannah! I'm glad to hear that the entries page has helped you to keep your data organized. Currently when clicking on an entry, you should be able to click and drag the left side of the entry preview to make it bigger and easier to view! Hopefully this helps with this issue.
Jan 15, 2019
I find Cognito Forms to be very helpful with my business. I created a sign-in sheet and new clients sign-in with their details on the tablet and I get a list of all sign-ins on the computer. No more pen and paper and unreadable handwriting :-)
The only one small thing I'd change is for the entries list to refresh automatically whenever a new entry is added so I won't have to keep hitting F5.
Jan 14, 2019
Thank you for the great service
Jan 14, 2019
Excellent service, really useful to gather information from our staff, for example, for collating and collecting information for a press release, Highly recommended.
Jan 14, 2019
Easy to use, works perfect.
Jan 14, 2019
Cognito Forms has turned into a great tool for our company. There are still a couple of things missing that would make this a PERFECT tool for our company.

Because we have so many items and customers, we need the ability to fill choice items directly from our system. There is no way to manually load all selections for certain forms and this would be a game changer for us.

Also, when being able to customize a form template, I wish it could be a little easier. There are several times that I would like to make a form 1 page and it becomes quite a task to get that to happen depending on the form.

Overall, the product is great. Just need some enhancements to make this perfect.
Jan 14, 2019
Very useful, service. I'm especially really appreciate that the decent amount of the traffic as a free service.
About Cognito Forms
Cognito Forms enables you to collect and manage data online - without having to know code or hire third-party programmers. Easily make great looking forms for all devices - even complex forms with calculations, multiple pages and conditional fields. Use it for sales forms, IT service requests, HR functions and more. HIPAA-compliant plans available for healthcare providers.
Cognito Forms is a Verified Merchant
Questions? Contact Us
support@cognitoforms.com
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