Cognito Forms
Cloud Computing
4.7 From 1 to 5
652 Reviews
Overall Ratings
5 Stars
487
4 Stars
128
3 Stars
24
2 Stars
7
1 Star
6
  • 652 Reviews
  • 9 / 10 Recommend
  • 9.49 / 10 TrustScore
Jan 10, 2019
na
Jan 10, 2019
Very easy to use and quickly create forms.
Jan 10, 2019
Easy to create and easy to use. User friendly and the product exceeds our expectations.
Jan 10, 2019
This is a wonderful option for a non-profit such as the church for which I work. The only reason I am giving you 4 stars instead of 5 is that there are still some complicated processes for which I cannot find the answers easily in the online help sections. Your help staff, however, always provides the answers I need by email. What really would earn you 5 stars is the ability to talk to someone on the phone when I run into problems. I'd be willing to make an online appointment for a phone conversation if it could be within an hour or two during business hours. Then I could learn so much more! Over time as I move along the learning curve, you would have to expend fewer and fewer resources to help me out.
Jan 10, 2019
Overall, I like this form submission system. I would only suggest that there be more drop-down menus as opposed to text fields...I see a lot of data entry errors.
Jan 10, 2019
Very useful & convenience tool. I can embed the forms to my site without any issue. And it works (convert) very well.
Jan 10, 2019
I am very happy with your product. The interface is intuitive and easy to manage and I have been impressed with the degree of fine tuning options available. I am also impressed with the accuracy of forms making it to my inbox compared to the system log of forms submitted. Well done with your product!!
Jan 10, 2019
Was easy and intuitive to set up, have been happy with it. If anything, would like more preset design templates and options.
Jan 10, 2019
Cognito Forms is a great service to build forms. I'm not the most technological person and I figured it out without any classes or instruction.
Jan 10, 2019
I'm sure I don't use half of the facilities available but those I do use are generally easy enough and seem to work reliably. Would be even better if the payment options could be expanded beyond just PayPal
Jan 10, 2019
I've used several web-based forms and by far Cognito is the best. Easy to use and has the best look and functionality!
Jan 10, 2019
Fantastic service and useful tools, far and above the rest on all aspects!
Jan 10, 2019
The forms are working great for us. We began with the need for one form type and quickly expanded to many others. If I could pull look-up list information directly from our ERP data Cognito would be perfect.
Jan 10, 2019
I love being able to customize the forms. They can be used to track, manage, sell, etc. It takes some time playing with it to learn it, but once you understand the basics it makes a lot of sense.
Jan 10, 2019
Excellent reliable forms & data collection, plenty of features, easy to use, look pretty good
Jan 10, 2019
Creating a form is great. Trying to develop a printable output in word is TERRIBLE.
Jan 10, 2019
Easy to use & a great product.
Jan 10, 2019
ALTHOUGH I LOVE THE OVERALL EASE OF USE OF YOUR FORMS, I AM FRUSTRATED THAT THERE IS NO PHONE SUPPORT. WE ARE PAYING FOR THE HIGHEST LEVEL OF SERVICES AND YET CANNOT GET HELP FROM SOMEONE OTHER THAN THE EMAILS. EMAIL REPLIES DO NOT ALWAYS ADDRESS OUR NEEDS AND REQUIRE SEVERAL BACK AND FORTH CONVERSATIONS BEFORE SOLVING AN ISSUE (IF AT ALL). I WAS TOLD SO MANY PEOPLE AROUND THE WORLD ARE USING COGNITO SO YOU CANNOT POSSIBLY PROVIDE PHONE SUPPORT FOR EVERYONE. THIS MAKES NO SENSE TO ME BECAUSE IF SOMEONE AT YOUR COMPANY IS READING EMAILS IN LOTS OF LANGUAGES AND REPLYING BACK TO PEOPLE IN ALL DIFFERENT LANGUAGES, WHY CAN'T SOMEONE REPLY BY PHONE IN THOSE LANGUAGES???
Jan 10, 2019
Very helpful in my organization as a Wedding Coordinator at a large church.
The only thing needing improvement would be a live person to speak with when I have questions about glitches in the system.
Jan 10, 2019
Love Cognito Forms! Forms are easy to create, and easy to share with clients. Couldn’t be happier with this site, and I couldn’t run my business without them!
About Cognito Forms
Cognito Forms enables you to collect and manage data online - without having to know code or hire third-party programmers. Easily make great looking forms for all devices - even complex forms with calculations, multiple pages and conditional fields. Use it for sales forms, IT service requests, HR functions and more. HIPAA-compliant plans available for healthcare providers.
Cognito Forms is a Verified Merchant
Questions? Contact Us
support@cognitoforms.com
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