Detour, The Adventure Travel Marketplace
Travel & Vacation
4.9 From 1 to 5
122 Reviews
Overall Ratings
5 Stars
115
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
1
  • 122 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
May 02, 2020
Detour has offered excellent support in planning our trip, combining the Galapagos with Machu Picchu, with in-depth knowledge of Ecuador and Peru, and great suggestions for what to see and do, and the best alternatives to make everything work. Layna George, our travel advisor, has been outstanding and very professional -- she has always responded quickly with answers to questions or requests --she is great with follow-up. Detour allows a lot of flexibility in tailoring the trip to some of our special interests. The overall value included for price paid is at the top of providers.
Feb 28, 2020
Excellent service, advice, knowledge and quick response. Detour was easy to work with and travel plans they arranged are very thorough and changeable to fit what interests you. I would highly recommend them to do all your extensive trip plans! Layna is absolutely wonderful!
Feb 27, 2020
So far, the planning of this trip has gone very smoothy. Any questions have been answered quickly and satisfactorily.
Feb 21, 2020
The whole trip of a lifetime came together wonderfully well with the help of this agency and their representative.
Feb 20, 2020
Lanya has been an absolute pleasure to work with. She has provided us with excellent information in a very timely manner. We are really looking forward to this trip!
Jan 21, 2020
This trip was wonderful. Layna was very thoughtful and direct. She answered and re-answered questions and provided every bit of information you could want. She really made this trip possible and helped us find a wonderful yacht for a Galapagos trip. I would definitely recommend detour and potentially use them again.
Jan 18, 2020
Just starting now, but the help in planning everything has been perfect. Can't say enough about Layna's help along the way! Looking forward to our adventure!
Jan 17, 2020
Quick to respond. Knowledgeable. Offer suggestions.
Dealt with all the details. Made an overwhelming process quite enjoyable. Can't wait for an amazing trip.
Jan 10, 2020
My experience was exceptional. I was guided through the process of selecting our trip with professionalism, courtesy, and confidence. Layna answered every question and was prompt and extremely knowledgeable. I appreciated all the written materials provided.
Jan 03, 2020
Booking our trip was extremely easy and the booking agent was always accessible and able to answer all of our questions. It was a pleasure working with this company and I would do so again.
Nov 25, 2019
Layna George give me outstanding service from start to finish. I've NEVER experienced such personal yet professional, generous, expert service from any kind of provider - be it travel or otherwise. If you have a choice, choose Layna. She's the BEST!
Nov 19, 2019
The personalized attention, answers to all of my questions and recommendations were thoughtful, useful and prompt. The Detour team made it easy to have an amazing vacation!
Nov 12, 2019
Communication with Layna was always clear and she replied promptly. She was always friendly and informative. If I asked for extra advise she was happy to share her knowledge and experience. The booking and paying system was easy. I give Layna and the company a 5 star rating!
Nov 02, 2019
Layna at Detour was very helpful from our first contact with her to the issuance of final travel instructions. She was very knowledgeable and answered all our questions in a timely manner. The travel info that Detour provided was very detailed and comprehensive. They informed us of potential safety issues regarding the political situation in Ecuador well before our departure date. When we decided to revise our itinerary, Detour was very accommodating. They made special arrangements to ensure that we received our Migration Control cards at the airport in a different city. Sign up and payment were easy. First rate service to date. Would definitely recommend Detour to anyone traveling to the Galapagos.
Oct 22, 2019
Great support yo get the best itinerary
Oct 14, 2019
Efficient sensitive responsive service. Detour understood my interests and coached me in choosing the right itinerary and then made the booking and the details easy.
Oct 09, 2019
Detour put together an amazing trip based on my interests and preferences. I was so impressed by the local guides they scheduled me with, and I never had to worry as each piece of my trip fell into place as planned—my reservations were all in line, the tours were all on time, etc. They provided me with excellent customer service and put together the trip of a lifetime!
Oct 02, 2019
Best travel planning experience by far
Sep 16, 2019
So far everything has progressed well, Layna put an attractive package together that suited my timetable and organised an agency to book all my airfares to suit (10 flights in total!) Nothing was too much trouble!
Sep 16, 2019
This company is wonderful. Layna was amazing, so helpful and knowledgeable. She was able to create our dream trip to Peru. Very thorough and she provided all the information and contact numbers before we left for our adventure.
About Detour, The Adventure Travel Marketplace
Detour is an adventure travel marketplace that sells trips from the best, most sustainable, locally owned and operated tour operators in each destination. These companies operate trips for the world’s most prestigious international tour operators, but they also run the same trips under their own names at much, much lower prices. Detour gets a commission for selling their trips, and because none of the trips are Detour's, and there is no advantage to Detour of selling one trip over another, we can focus on our goal of helping you get a great trip that best meets your goals and needs, at a fair price. Last but not least, when you travel with Detour you can be assured that most of the money you spend goes directly into your travel destination, and that just by traveling you are helping to make your destination a better place.
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