Detour, The Adventure Travel Marketplace
http://www.detourdestinations.com
Travel & Vacation
From 1
to 5
91 Reviews
Jeanne Lounsbury
Verified Buyer
Apr 30, 2019
Layna has been amazingly flexible and helpful with our tour planning. My only suggestion is that if the travel agent you are working with is not available by phone or email within 24 hours (sickness, on vacation or whatever) that a message indicates that person is not available. I was used to getting a response from Layna within 24-hours on all my questions, but she was sick and out of touch for a few days. I am totally understanding of this situation,but planning for this big of a trip and not getting my standard response made me uneasy and worried. Otherwise, I have been thrilled with all the information and the willingness of Layna to ask additional questions of the other vendors for us. Thanks!
steve brammell
Verified Buyer
Apr 11, 2019
I looked at numerous different Machu Picchu itineraries and companies and Detour offered the best amenities and support that I could find. It was easy to book and although I made my reservation nearly a year in advance they have stayed in frequent contact with me. The trip is next week and we are ready to go.
Linda Henshaw
Verified Buyer
Apr 10, 2019
From the beginning stages of planning our trip to Lima, Machu Picchu and the Galapagos, Layna has been more than helpful. She gave many helpful suggestions once we provided her with a budget and some dates. She planned an excellent trip for us based on our requirements and wishes. I am a nervous traveller and she was reassuring, practical, and clearly well informed. Every step of the planning Layna provided us with detailed information and/or instructions on how to navigate these steps. We are also concerned about the environment and felt that Layna provided excellent advice as to how to make the least impact on these beautiful places. The companies that Detour partners with (in our case Exito and Ecoventura) were also helpful in arranging air travel and yacht travel. I would definitely say that Detour Travel really are Latin America’s travel experts. We were especially impressed with Layna’s knowledge, helpfulness and her infinite patience. She is someone who goes “above and beyond” in her job.
Andrea
Verified Buyer
Mar 21, 2019
Layna has been amazing from the first day I contacted Detour! She was always quick to respond to any questions I had (and I had many) and often had suggestions about things I would have otherwise not considered.Thanks to Layna our trip has been well planned and includes absolutely everything that we had hoped to see and do! I would not hesitate to book with Detour in the future!
Karen
Verified Buyer
Mar 21, 2019
Layna understood what I explained we wanted in a trip immediately and sent only suggestions that fit our criteria. She communicated clearly and answered any questions very quickly. I think it is important that the person planning your trip has actually been there. We leave for our trip in a couple of days. I believe it was well planned and our family is looking forward to it.
About Detour, The Adventure Travel Marketplace
Detour is an adventure travel marketplace that sells trips from the best, most sustainable, locally owned and operated tour operators in each destination. These companies operate trips for the world’s most prestigious international tour operators, but they also run the same trips under their own names at much, much lower prices. Detour gets a commission for selling their trips, and because none of the trips are Detour's, and there is no advantage to Detour of selling one trip over another, we can focus on our goal of helping you get a great trip that best meets your goals and needs, at a fair price. Last but not least, when you travel with Detour you can be assured that most of the money you spend goes directly into your travel destination, and that just by traveling you are helping to make your destination a better place.
Detour, The Adventure Travel Marketplace is a Verified Merchant
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