From 1
to 5
90
Reviews
Reviews
90
Recommend
10 / 10
TrustScore
9.4 / 10
KJ Dong JIA
Verified Buyer
Direct Bed has very good quality mattresses, and their customer service is wonderful. They are very helpful and make you feel very comfortable. And the delivery is fast and flexible. Highly recommend Direct Bed if you need a new or replace your mattress. Definitely 5 Stars!!!
Nari
Verified Buyer
All good except spring box
So far satisfied with the quality of purchased mattresses (bought 2 x Baffin Suite Matresses queen size in may18, order 5543).
The only exception is the box foundation. After 4-5 months it started to squeak and since then it has been squeaking every time i move. I tried all simple hacks but nothing helped. This is a very poor quality spring box. As far as i know all items are non warrant therefore i am considering to buy a new one.
So far satisfied with the quality of purchased mattresses (bought 2 x Baffin Suite Matresses queen size in may18, order 5543).
The only exception is the box foundation. After 4-5 months it started to squeak and since then it has been squeaking every time i move. I tried all simple hacks but nothing helped. This is a very poor quality spring box. As far as i know all items are non warrant therefore i am considering to buy a new one.
Veronica Read
Verified Buyer
Honestly the best!
Honestly the best!
I’ve purchased from them two different times,
One a box spring another a queen sized mattress
One got delivered that same day and the other the day after!
Customer service is A+ quality and they go over and beyond to help you find what you’re looking for.
Super polite & honest people!
I will recommend them to anyone& everyone!
They defiantly deserve five stars
Honestly the best!
I’ve purchased from them two different times,
One a box spring another a queen sized mattress
One got delivered that same day and the other the day after!
Customer service is A+ quality and they go over and beyond to help you find what you’re looking for.
Super polite & honest people!
I will recommend them to anyone& everyone!
They defiantly deserve five stars
David Bognar
Verified Buyer
A great group of people working here. They will be able to help you find the perfect product for an amazing price. I highly recommend them!
Response from Direct Bed
Nov 10, 2018
Thank you for your business David.
Laus R
Verified Buyer
Purchase, payment and delivery was very easy. Customer Service is great and prices are reasonable. I recommend it.
Moriah Tempest
Verified Buyer
My family and I had the pleasure of experiencing Direct Beds grand opening. They were exceptionally helpful when buying a new duvet for our queen size bed. We now have a comfortable sleep with the perfect duvet.
Thank you Direct Bed. You changed our sleeping lives!
Thank you Direct Bed. You changed our sleeping lives!
harsha rijo
Verified Buyer
Excellent service 👌
Excellent service 👌. The staff implemented the whole set really satisfied with the product and your service.
Excellent service 👌. The staff implemented the whole set really satisfied with the product and your service.
Paul
Verified Buyer
Elora
Elora - Ontario - Great service very quick and professional. Bed was just what we were looking for and I can not say enough how great the service was. Next time we require a mattress we will start here again and recommend to everyone to start their search here.
Elora - Ontario - Great service very quick and professional. Bed was just what we were looking for and I can not say enough how great the service was. Next time we require a mattress we will start here again and recommend to everyone to start their search here.
Cindy Shantz
Verified Buyer
Fantastic experience- definitely recommend
Super simple. Very quick. Great prices. I absolutely loved the delivery guy, super helpful, very pleasant and the best customer service I have received in a while. Would truly recommend in a heart beat! And would use again.
Super simple. Very quick. Great prices. I absolutely loved the delivery guy, super helpful, very pleasant and the best customer service I have received in a while. Would truly recommend in a heart beat! And would use again.
Melissa Floyd
Verified Buyer
What a great service
What a great service! I ordered two mattresses, and they were delivered within two days. I was able to pay cash upon arrival, and the customer service was great.
I would absolutely recommend, and use these guys again!
What a great service! I ordered two mattresses, and they were delivered within two days. I was able to pay cash upon arrival, and the customer service was great.
I would absolutely recommend, and use these guys again!
Mel
Verified Buyer
Ordered the Brunswick foam mattress and…
Ordered the Brunswick foam mattress and it was delivered the next day to my daughter. She says it’s very comfy. Excellent service...they arranged delivery immediately within minutes of the order being placed online.
Ordered the Brunswick foam mattress and it was delivered the next day to my daughter. She says it’s very comfy. Excellent service...they arranged delivery immediately within minutes of the order being placed online.
Hinani Priyadarshini
Verified Buyer
Reasons why anybody should go for DirectBed
Directbed is the best cz -
- Superfast delivery
- Great range of products
- Economical price (as compared to many furniture selling outlets)
- bed I ordered ie. Algonquin mattress is worth the price and very comfy.
- Exchange policy seems really good (although I could not find the need to use it)
Directbed is the best cz -
- Superfast delivery
- Great range of products
- Economical price (as compared to many furniture selling outlets)
- bed I ordered ie. Algonquin mattress is worth the price and very comfy.
- Exchange policy seems really good (although I could not find the need to use it)
Misha Bourget
Verified Buyer
Fast delivery
Fast delivery. Friendly service. Comfortable mattresses at a economical price. I wish I could give more than 5 stars!!
Fast delivery. Friendly service. Comfortable mattresses at a economical price. I wish I could give more than 5 stars!!
Anita Agar
Verified Buyer
Best experience ever....
I bought a bed online, sight unseen...needed a bed ASAP for a live-in caregiver for my dad. I couldn’t find anyone to deliver a bed fast until I stumbled on directbed.ca. I trusted the online advisor...got a really nice bed, great price, delivered and set up the same day. Why would I ever buy a bed anywhere else? I especially appreciated the online chat...I described what I needed and wanted and got great service at a great price.
I bought a bed online, sight unseen...needed a bed ASAP for a live-in caregiver for my dad. I couldn’t find anyone to deliver a bed fast until I stumbled on directbed.ca. I trusted the online advisor...got a really nice bed, great price, delivered and set up the same day. Why would I ever buy a bed anywhere else? I especially appreciated the online chat...I described what I needed and wanted and got great service at a great price.
Jugal Parmar
Verified Buyer
Good
Good service.
Good service.
jon vellekoop
Verified Buyer
We bought the Jasper
We bought the Jasper, it has a great feel. We bought it for our young daughter, and are happy we got the waterproof mattress protector. Great service, and quick delivery!
We bought the Jasper, it has a great feel. We bought it for our young daughter, and are happy we got the waterproof mattress protector. Great service, and quick delivery!
Eric Jung
Verified Buyer
Great customer service. Very knowledgeable. High quality products!!!
marilyn
Verified Buyer
What an absolutely lovely experience
What an absolutely lovely experience. Fast, thorough, answers, explanations and advice at the ready. AND helpful - best pricing. Without hesitation I recommend you do business here. Easy, and done right.
What an absolutely lovely experience. Fast, thorough, answers, explanations and advice at the ready. AND helpful - best pricing. Without hesitation I recommend you do business here. Easy, and done right.
Edit Kasza
Verified Buyer
Great customer service, on-time delivery, good product. Definitely recommend this business.
Response from Direct Bed
Sep 09, 2018
Thank you for your feedback, much appreciated!
Yoona Lee
Verified Buyer
Best Find Ever
Excellent service, flexible delivery scheduling, was on-time and not late. Mattress is light, very comfortable and of high-quality. 100% better than Ikea.
Excellent service, flexible delivery scheduling, was on-time and not late. Mattress is light, very comfortable and of high-quality. 100% better than Ikea.
Top Rated Products
Jasper Suite |
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Baffin Suite |
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