DogDoorMart Pets
3.9 From 1 to 5
26 Reviews
Overall Ratings
5 Stars
17
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
6
Reviews 26
Recommend 8 / 10
TrustScore 7.8 / 10
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Heidi McDowell
Apr 20, 2020
Verified Buyer
Wouldn't ship items, kept giving me 5-7 days as response when I checked on status, after a month I canceled and then had to wait over another week to get refund. I disputed it through Paypal or may not have even got a refund as they gave me the run around on that too.
Andrea Boettcher
Apr 17, 2020
Verified Buyer
ABSOLUTE WORST! Ordered March 2nd and no no dog door that I paid $380 for. I had to purchase one someplace else and I cannot get a refund from this place still. They are taking orders still but can't process refunds - what crap! DO NOT BUY HERE!
robert holland
Apr 17, 2020
Verified Buyer
We never received the product. I still have no idea if my payment was refunded because so many months went by. I found what I needed through another vendor who had it shipped to me in 1 week.
Debra Cushner
Jun 05, 2019
Verified Buyer

Great replacement flap. Easy to replace.
Sandra Kaplan
Jun 04, 2019
Verified Buyer
Xcellent door did not get screws as the box was open on end. Easy to install
Michele Rowe
May 24, 2019
Verified Buyer
This is my second purchase from dog door mart. First was great but this one was very disappointing. Waited for my order for several weeks; then notified it was shipped and in trying to track package UPS , it states shipment cancelled. Sent emails to dogdoormart but received automated replies with no definite answer. Finally order received 1 month later
UPS
Judy Palmer
Mar 24, 2019
Verified Buyer
I have a very short patio door and it has been pretty hard to find a doggie door that fit securely. This was so easy to order and came quickly and was very easy to put up. It is perfect and the price was very reasonable.
Christa Obrien
Mar 10, 2019
Verified Buyer
Hard-to-find size was exactly what we were looking for to fit into our door. Excellent and speedy transaction.
john ray
Mar 10, 2019
Verified Buyer
Your product is defective, we called and got no help you wanted a picture of the flap. You should have replaced it. I will find a better product.
Kirk Bailey
Mar 10, 2019
Verified Buyer
Great product. Easy installation. Exactly as advertised!
Christy Griffith
Feb 10, 2019
Verified Buyer
I really like the door, its nice and sturdy for my big rowdy baby that likes to tear up doggy doors. Make sure you pad it so its not so loud. The dog was scared of the noise at first but soon got past that
Dana Beynon
Feb 10, 2019
Verified Buyer
The flap was a perfect fit!
Analee McDonald
Jan 11, 2019
Verified Buyer
We love it the dogs haven’t ripped it apart.
Carrie Malone
Dec 10, 2018
Verified Buyer
Every door Ive bought has been chewed up my 1 year old pit/mastiff, Ive been through 4 already. This door is amazing, its indestructable and easy to clean. I definetly recommend this pet door to anyone with pets, especially those who like to chew.
John Larkin
Dec 10, 2018
Verified Buyer
Please stop sending me your surveys!
Trudy Klitsch
Dec 10, 2018
Verified Buyer
Tried to return it cause I was moving and tried 2x to contact them and never got a response
Stephan Morgan
Oct 17, 2018
Verified Buyer
This was my first time ordering on this site, and I was very pleased with my order.
Rebecca Rost
Oct 16, 2018
Verified Buyer
Great door - works super - don't worry about dog being cold in his insulated dog house with a good door that he can't chew!
jessie cochran
Oct 10, 2018
Verified Buyer
Loved it.would order over &over from your company!!
Wesley Haner
Aug 23, 2018
Verified Buyer
Product was shipped and arrived in a timely manner.
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