EDvestinU
4.5 From 1 to 5
301 Reviews
Overall Ratings
5 Stars
203
4 Stars
67
3 Stars
14
2 Stars
6
1 Star
11
  • 301 Reviews
  • 9 / 10 Recommend
  • 9.09 / 10 TrustScore
Jan 15, 2020
The Fall semester loan was credited by you with a little delay, which may have been due to the timing of my application. But for some reason there is again a delay in getting my daughter’s loan disbursed to her school, the University of Richmond. Her name is Margaux Kelley. Please look into it and advise immediately.
Jan 06, 2020
Excellent communication and very professional.
Jan 05, 2020
My whole process was easy and user friendly. I previously tried working with a different implant company for my loan repayment and had issues with constant updates and communication, this didn’t happen with EdvestinU. I was always in the know and the process didn’t take long to complete! Dealing with loan debt can be stressful as it is and having a good company like EdvestinU in your corner to help you through the process takes some of the pressure off.
Jan 03, 2020
They offered a great refinance rate. It's time to update your website 😁
Jan 03, 2020
Fantastic customer service! Made application process easy and simple to navigate and provided peace of mind with request!
Jan 03, 2020
Quick response, good communication.
Jan 03, 2020
While the outcome was great, the process that it took to get here seemed to take longer than I believe it should have. The automated emails requesting documentation that had already been provided was one of the issues. Another issue was communicating exactly what was missing when documentation was rejected. But as mentioned, very happy with the outcome.
Jan 03, 2020
Quick and easy process
Jan 03, 2020
Easy to get the process completed.
Dec 21, 2019
Staff is knowledgeable and very prompt retrieving answers to my questions. Also, staff is very friendly and respectful!
Dec 16, 2019
The experience was not good. We were not told at the outset how it would work, and that a company would provide the loan and another would distribute it. It took us more than four weeks to secure the funds, which were needed quickly. I had to make numerous calls to EdVentinU and received incorrect, incomplete or misleading information each time, such as when I was told that the funds had been "released" and then called the university, which had not received them and only found out after a second call to EdvestinU that a different company actually distributes the funds. I would never used you guys again. I told people on the phone who I dealt with that they need more training to be able to more thoroughly communicated to customers exactly what the entire process consists of and where in that process we are on a given day. It was a dreadful experience. Customer service was friendly, at least.
Dec 06, 2019
Great!
Dec 05, 2019
You asked for more and more documents over and over again when after we spoke on the phone the person(s) said that’s all the information we would need. It was more of a big hassle and waiting ,waiting, waiting for a decision.
Dec 05, 2019
Very easy to work with and competitive rates. Only difficulty was created by the search with credible.
Dec 05, 2019
The loan amount reduced after we started the process and it was a confusing process of actually which organization we were working with. I'm glad we got the loan but I envisioned the process to take only about a week. It took longer than I expected.
Dec 05, 2019
From beginning to end, they were very professional. I would highly recommend them. Thank you for all your assistance.
Dec 05, 2019
Excellent experience, although a bit confusing. Good support.
Dec 05, 2019
Excellent experience, EDvestinU made the process very easy from start to finish!
Nov 16, 2019
Quick to respond and very helpful in the consolidation of my student loans. I would highly recommend!
Nov 06, 2019
EDvestinU was an amazing company to work with to help us secure a student loan for our daughter. It was a great experience and I would recommend to anyone!
About EDvestinU
EDvestinU® is the private student loan program of the nonprofit New Hampshire Higher Education Loan Corporation (NHHELCO). EDvestinU’s mission is to provide affordable college funding options to students nationwide. With industry–leading rates and nationally recognized loan servicing, students, parents and postsecondary schools can have every confidence that EDvestinU customers are provided with the tools needed to make educated financing decisions. As a nonprofit lender, proceeds are reinvested in borrower incentives which reduce the cost of borrowing, scholarship programs which reduce the need to borrow, and educational outreach which increases aspirations for higher education.
EDvestinU is a Verified Merchant
Questions? Contact Us
educationresources@edvestinu.com
855.887.5430
Monday - Friday, 8 a.m. - 5 p.m. EST
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