SellerBench
4.9 From 1 to 5
13 Reviews
Overall Ratings
5 Stars
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  • 13 Reviews
  • 10 / 10 Recommend
  • 9.8 / 10 TrustScore
Nov 15, 2018
Seller Bench rocks! Signed up around 18 months ago and money just shows up every pay period. Highly recommend - and 100% within Amazon's TOS given the fact it's managed by actual human beings.
Nov 13, 2018
This is an outstanding service! Once you're set up, there's zero work involved. SellerBench does all the work, refunds show up in your Amazon account and SB's share is automatically charged to your credit card. I couldn't ask for a better service. Great job, guys!
Aug 07, 2018
great so far!
Aug 07, 2018
Awesome results. 5/5 stars.
Jul 11, 2018
We've been working with SellerBench for about one year now and we are very happy with the service. We see 3-4M in annual sales on Amazon and we appreciate that SellerBench has helped us to recover tens of thousands of dollars that were "lost" in the Amazon system. We originally came across SellerBench at the ASD convention in Las Vegas, so meeting them in-person really motivated me to work together, as we were able to establish a sense of trust with the team.

There are a lot of services out there but there are very few that actually care about their customers. What I mean to say is that SellerBench takes Seller Performance issues seriously so that we do not overburden Amazon Seller Support with an excessive amount of open cases, which can be a problem if too many cases are open at a single time. For our account, SellerBench opens up a maximum of five cases per day and they are able to recover our funds successfully. We appreciate that they are not taking any risks with our account by opening up too many cases or making questionable requests that would raise red flags--it happens with some services--and we get the sense that they are a longterm partner that is not only with us for the beginning, in which there is a lot of money on the table from the previous 18 months (this is as far back as we can go into Amazon records), but on a weekly basis, we are seeing reimbursements that slipped through the cracks at Amazon. SellerBench is a trusted partner and we wholeheartedly endorse their service, based on our experience over the past year.
Jul 11, 2018
It's nice to have a real human managing cases...
Jul 04, 2018
Excellent service! SellerBench helped our da Hawaiian Store get back thousands that we likely wouldn’t have seen. Mahalo!
Jun 13, 2018
Great! So easy and efficient
Jun 13, 2018
The SellerBench team does a great job of identifying and taking care of our tickets. I love that I can just leave it to them and its done. We've saved a ton of money over the course of the year. The only additional feature I wish they had was being able to confirm correct FBA fees based on what we know our product dimensions are and submit tickets for those cases.
May 25, 2018
SellerBench is great!
May 25, 2018
Seller Bench does a Wonderful job at finding monies owed by Amazon. So glad we engaged their service.
May 24, 2018
Sellerbench is great and got me back over $24,000. I wish i found them sooner since Amazon only allows them to go back 1.5 years and I've ben doing this for almost 5.5 now. No issues with them besides 2 gripes:

25% fee is too high
When an item is reimbursed in cash and then the reimbursed is reversed and added as an inventory unit, you don't get as much money as Amazon tells sellerbench the item is worth.
May 24, 2018
Awesome service!!
About SellerBench
SellerBench is a service that handles every step of Amazon reimbursement recovery for FBA sellers. Amazon consistently makes mistakes, such as losing or damaging inventory in their warehouses (and much more). Our expert case managers find the reimbursements Amazon owes FBA sellers, but never paid out. We handle all the work from discovery to recovery, so FBA sellers don't have to do a thing.
SellerBench is a Verified Merchant
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